Please use the same contact details if you have any other queries.
Order Terms
Cancelling Orders: Orders can be cancelled before they are dispatched (dispatch duration dependent on print status), and in some circumstance after they have been dispatched. However, if an order has been dispatched and is not retractable, the order then becomes a return and not a cancellation. Please refer to what is your returns policy? Please contact us immediately to cancel an order on 01270 842221
The customer will be charged for their order once it has been checked, packed and is awaiting dispatch.
Delivery times: Order delivery times are dependent on the status of the products chosen (please see print status table). However when more than one product has been ordered the delivery time is set by the print with the longest delivery date. For example if two limited edition print are purchased, one with a status of in stock and the other with available. The delivery date for this order would comply with the available delivery conditions, as both prints would be dispatched at the same time.
Delivery Charges: Delivery to the UK is free! Please contact us for international delivery charges
Returns: Before making a return please contact us via Email or telephone to discuss the return and make relevant arrangements. The Distance selling regulation (DSR) enables a customer to deliberate for seven days over their decision after a sale has been made. However as bailetyarts.co.uk will dispatch orders immediately in many circumstances the customer will not have seven working day deliberation, therefore returns will not be charged to the customer within seven working days of the order being received.
Please note prints are returned at the expense of the customer after the initial seven days deliberation period. Insurance must be used when sending a return for cover against damage.
Trade enquiries: Trade enquires are always welcome. This website is essentially designed for retail customers, however we also cater for wholesale and corporate buyers. Trade conditions can be arranged, please contact us via Email or telephone (01270 842221). |
We accept MasterCard (Eurocard), Visa, Delta, Switch, Solo, Electron and Maestro.